All Posts
Software Craft

Succeeding at Incubyte: Our Core Values

Published on
July 16, 2024
Contributors
Arohi Parikh
Head of Operations
Subscribe to our newsletter
Share

Building a successful engineering team goes beyond hiring the right people; it involves cultivating a culture that promotes growth, collaboration, and continuous improvement. At Incubyte, our values define our work ethic and drive us to be the high-performing teams that our clients deeply trust.

Our values act as our guiding light and embracing them creates a common language for our entire team, ensuring everyone is aligned on what matters most.

Relentless Pursuit of Quality with Pragmatism

Quality does not just happen. It must be pursued, by following the right practices, striving for technical excellence, and by caring for the end users, clients, and our team. Our dedication to quality is ingrained in every line of code we write, every design we create, and every solution we deliver, ensuring that our clients receive nothing short of exceptional.

We strive for excellence in every task while balancing practicality and efficiency. For us, quality is not the destination but rather a continuous journey.

  1. Engage in Quality-Driven Work: Ensure every task raises the bar for quality.
  2. Practical Solutions: Balance ambition with practicality to achieve optimal outcomes.
  3. Avoid Analysis Paralysis: Maintain a bias for action, making informed decisions quickly while upholding quality.
  4. Coding Practices: Take coding practices like BDD, TDD, pairing, and mob programming to heart.
  5. Focus on Value Delivery: Prioritize delivering value rather than just completing tasks. Being busy is different from being productive.
  6. Innovation: Suggest innovative opportunities to clients, such as introducing incremental positive changes even if clients do not ask for them.

Extreme Ownership

We believe in taking complete ownership of our own work, our decisions, and the outcomes, contributing to the team's and client's success. We don't shy away from challenges or make excuses. Instead, we take responsibility for both successes and failures, acknowledging that our actions directly impact the results.

  1. Take Responsibility: Own your actions and their outcomes, proactively improving processes.
  2. Team Success: Focus on team goals and support collective success rather than individual tasks.
  3. Avoid Heroics: Instead of individual heroics, strive to improve the team’s overall performance.
  4. Accountability: Be accountable to the customer and the team.
  5. Lead Up and Down: Own shared company goals while also ensuring the team's and every member's success.
  6. Reduce WIP: Limit work in progress to focus on completing tasks efficiently; take one initiative to completion before taking on another.

Proactive Collaboration  

Remote work is a team sport, we work together, grow together, and achieve success together. This means, working together with clear communication and shared accountability to achieve collective goals.

You're more likely to change your company's long-term trajectory by growing the engineers around you than through personal heroics. The best way to grow those around is by creating an active practice of mentorship and sponsorship. - Will Larson & Tanya Reilly

  1. Clear Communication: Proactively share information, ask clarifying questions, and provide regular updates.
  2. Shared Accountability: Each team member takes responsibility for their part and supports others to achieve the collective goal.
  3. Collaborative Problem-Solving: Work together to identify challenges, brainstorm solutions, and make decisions that benefit the entire group.
  4. Cross-Skilling: Be open to learning new roles and supporting different functions.
  5. Focus on Team Improvement: Strive to improve the team’s overall performance and help teammates unblock obstacles to decrease work in progress (WIP).

Active Pursuit of Mastery  

Learning is a lifelong process, integral to both personal and professional growth and we are hungry to learn, striving to get better every single day. We ask questions and foster an environment of curiosity and innovation. We believe in the power of inventing and simplifying, constantly aiming for excellence, and staying ahead of industry trends.

Through this active pursuit of mastery, we not only enhance our individual skills but also collectively strengthen our ability to deliver innovative, cutting-edge solutions that consistently exceed client expectations.

ShuHaRi: Follow and ape your hero, break away from their methods, and transcend with yours. - Tao Te Ching

  1. Curious Mindset: Always be eager to learn and expand your knowledge.
  2. Proactive Learning: Create opportunities and seek out resources for continuous learning and skill development.
  3. Embrace Challenges: View obstacles as opportunities for growth.
  4. E-Shaped Knowledge: Develop both breadth and depth in your skills.
  5. Consistency: Maintain high standards consistently in your work.
  6. War Preparedness: Wars don't happen daily, but like soldiers, be ready for challenges.
  7. Own your Learning Journey: Be responsible for your own learning journey. Nobody else will be able to do it for you.
  8. Align Personal Goals: Ensure your personal growth objectives align with Incubyte’s goals.

Give, Invite, and Act on Feedback

We care enough about our peers to go out of our way to tell them about the things that are holding them back. Kindness is in embracing the discomfort of giving others feedback. At Incubyte, we believe in fostering a culture of openness and growth through constructive feedback.

A kind person will tell you that you have spinach on your teeth. A nice person won’t because it’s uncomfortable. - Shane Parrish

  1. Radical Candor: Provide direct feedback with care.
  2. Open-Mindedness: Be receptive to feedback and use it for personal and team growth.
  3. Ask for Feedback: Actively seek constructive feedback to improve your work.
  4. Giving Feedback: Offer thoughtful feedback to colleagues to foster growth and improvement.
  5. Feedback Culture: Foster a culture where everyone is comfortable giving and receiving feedback.
  6. See Something, Say Something: Escalate issues at the right time, raise red flags, and appreciate publicly.

Create Ecstatic Customers

Everything we do is to help our clients succeed. We are in the business of building dreams. Our clients trust us to build their dream. Our goal is to make it a success for them by nurturing their idea and helping it flourish.

Just like we can trust an expert nanny to take care of our kids so that we have the peace of mind to go to work, we are our clients' trusted engineering teams that help free them up to run their businesses.

  1. Client Success: Act as a consultant, providing valuable insights and solutions to ensure client success.
  2. Consultative Approach: Guide clients with practical solutions and educate them to meet set expectations.
  3. Client Communication: Maintain clear and consistent communication with clients.
  4. Understand the 'Why': Know the reasons behind customer requirements to provide better solutions.
  5. Client Ecosystem: Navigate the client’s ecosystem and introduce incremental positive changes.
  6. Value Over Activity: Focus on delivering value rather than just completing tasks or staying busy.
  7. Offer Makers: Be proactive in providing solutions rather than waiting for orders.
  8. Build with End User in Mind: Understand the larger ecosystem and domain of the customer’s business space and build with a mindset to make the customer’s customer successful.
  9. Find Sponsor Projects: Seek out and work on projects that can provide additional value to the team and clients.

So there you have it! These are the values that every Incubee embraces to consistently deliver on our commitments. Our values help keep us grounded and focused on being the best offer-makers and engineering partners for our clients.